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Assistant Waiter rules and staff
SL.
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Task
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Objectives
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Purposes
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1.
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Co-operate in the cleaning of
all utensils and equipment required for service, sideboard.
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To provide clean utensils and
equipment as required during the service.
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To ensure good hygiene.
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2.
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Participate in cleaning tasks in
the restaurant (floor, windows, furniture etc.)
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To ensure proper cleaning the
restaurant area before service.
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To make the guest’s comfortable.
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3.
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Follow the hygiene rules and regulations
at all times.
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To ensure high standards of
personal and work hygiene within the service area and to build good
discipline by following the regulations.
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To make guests comfortable by
creating a clean and disciplined atmosphere in the service area.
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4.
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Participate in laying tables
according to the waiter’s Guidance.
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To lay the tables according the
reservations plan.
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Ensure good table presentations
as well as ensuring availability of table equipment for smooth operation and
guest satisfaction.
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5.
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Take guest’s orders to the
kitchen and bring dishes and accompaniments to the sideboards.
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To inform the kitchen. To assist
the waiter/captain in the restaurant and anticipate guest’s requirements.
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To maintain standards and ensure
speedy service.
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6.
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Treat guests with courtesy and
kindness
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Proper handling of the customers
and to develop positive attitude amongst the staff.
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To maintain the good reputation
of the restaurant and to attract more business by providing courteous
service.
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7.
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Participate in food and beverage
service according the rules.
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To assist the waiter/captain as
well as to give an opportunity to the asst. Waiter to come near to the guests
and upgrade their skills.
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To maintain speedy service and
to train the asst. Waiters in handling customers as well as learning service
techniques according to the rules.
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8.
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Follow the chain of command.
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To good relation with your
college and other staff.
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To prevent all of
misunderstanding with your senior staff.
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9.
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Participate in any other tasks
assigned by the waiter.
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